Returns & Exchanges

At FoodSocial Market, we strive for 100% satisfaction with every artisanal product you purchase. Due to the perishable nature of our goods, we offer a 14-day window for returns on non-perishable items and immediate replacements for any items arrived damaged or spoiled.

Return Process

• 1.
  Initiate Your Request

  Log in to your FoodSocial account and navigate to your order history to select the items you wish to return or report as damaged.

• 2.
  Submit Documentation

  For quality concerns or damaged food items, please upload a clear photograph of the product and its packaging to help our quality control team.

• 3.
  Package Your Items

  Place non-perishable, unopened items back in their original shipping box with the provided packing slip to ensure a smooth processing experience.

• 4.
  Receive Refund or Credit

  Once your return is inspected, we will issue a full refund to your original payment method or provide store credit within 3-5 business days.